Personal Data Protection Notice
At EXAM.SG, we respect your privacy and are committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Collection of Personal Data
We collect personal data when you:
Register for exams or services
Contact us or submit enquiries
Access our website or digital platforms
This may include your name, contact details, ID numbers, academic information, payment details, and any other data you provide to us.
2. Purpose of Use
We collect, use, and disclose your personal data to:
Register and administer exams and services
Verify your identity and academic records
Process payments and send receipts
Communicate exam-related updates
Respond to enquiries and support requests
Improve our services through analytics
Fulfill legal and regulatory requirements
3. Disclosure of Personal Data
Your data may be shared with:
Our staff, partners, and service providers
Government agencies or regulators (where required)
External vendors supporting our systems and operations
Any party authorized by you
4. Data Protection
We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss.
5. Data Accuracy and Retention
We strive to ensure your data is accurate and up-to-date. Your data is retained only for as long as necessary to fulfill the purposes listed above or as required by law.
6. Access and Correction
You may request to:
Access your personal data
Correct any inaccuracies
Receive a copy of your data (data portability)
7. Withdrawal of Consent
You may withdraw your consent at any time. Please note this may affect our ability to provide you with certain services.
8. Data Breach Notification
In the event of a data breach that poses significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) in accordance with the PDPA.
9. Transfer of Data Overseas
If your data is transferred outside Singapore, we ensure it is protected to a comparable standard under the PDPA.
10. Contact Us
For any enquiries, data requests, or feedback, please contact our Data Protection Officer (DPO):
Email: cem@exam.sg
11. Updates to this Notice
This notice may be updated from time to time. The latest version will always be available at www.exam.sg.