Personal Data Protection Notice

At EXAM.SG, we respect your privacy and are committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Collection of Personal Data

We collect personal data when you:

  • Register for exams or services

  • Contact us or submit enquiries

  • Access our website or digital platforms

This may include your name, contact details, ID numbers, academic information, payment details, and any other data you provide to us.

2. Purpose of Use

We collect, use, and disclose your personal data to:

  • Register and administer exams and services

  • Verify your identity and academic records

  • Process payments and send receipts

  • Communicate exam-related updates

  • Respond to enquiries and support requests

  • Improve our services through analytics

  • Fulfill legal and regulatory requirements

3. Disclosure of Personal Data

Your data may be shared with:

  • Our staff, partners, and service providers

  • Government agencies or regulators (where required)

  • External vendors supporting our systems and operations

  • Any party authorized by you

4. Data Protection

We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss.

5. Data Accuracy and Retention

We strive to ensure your data is accurate and up-to-date. Your data is retained only for as long as necessary to fulfill the purposes listed above or as required by law.

6. Access and Correction

You may request to:

  • Access your personal data

  • Correct any inaccuracies

  • Receive a copy of your data (data portability)

7. Withdrawal of Consent

You may withdraw your consent at any time. Please note this may affect our ability to provide you with certain services.

8. Data Breach Notification

In the event of a data breach that poses significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) in accordance with the PDPA.

9. Transfer of Data Overseas

If your data is transferred outside Singapore, we ensure it is protected to a comparable standard under the PDPA.

10. Contact Us

For any enquiries, data requests, or feedback, please contact our Data Protection Officer (DPO):

Email: cem@exam.sg

11. Updates to this Notice

This notice may be updated from time to time. The latest version will always be available at www.exam.sg.